Support FAQ

AbaData Maps 3.0 features more than 100 data layers displaying information on energy, forestry, government, the environment, property, utilities and many others. Data update cycles range from multiple times per day to yearly.

We update AbaData Maps 3.0 based on the most current data available. Data update cycles range from yearly, monthly, weekly, daily and in some cases data is updated multiple times a day.

AbaData Maps 3.0 has extensive functionality allowing you to attach files, mark up and save maps add waypoints and even insert and save your own Shape Files.

AbaData Maps 3.0 is sold on a simultaneous-user or concurrent user model. Each individual licence can have multiple users associated with it and can be accessed 24 hours a day, but only by one user at a time.

In the upper right corner of the map area there is a series of square buttons. Click on the icon with two pieces of paper. This is the Export Map Image button. You can add a map title, choose your file format, and when you’re ready press the Export Map button at the bottom. Your export will show up at the bottom with the status to the right of the file name. When it says Open you can click on it to print your map or save it to your computer.

There are two ways to do this. First go to Map Display, click on Pipelines, go to the Labels tab, and select Default Labels. These will immediately show the abbreviated company name and licence/line number on all pipelines visible on your map. If you want to label the pipeline with more information you’ll select User-Defined Labels instead. Check off the items in the Label With section that you want displayed. Close the Map Display window. In the toolbar on the left of the program go to the Objects section and select Label. In the black box that comes up you can choose your text style. To add the label click Add, click the pipeline you want to label, and then click where on the map you want the label to appear. The text will be in the same orientation as the part of the pipeline that you clicked.

Unlimited training and support is available to users. Contact us at support@abadata.ca to find the best training solution, or to schedule a training seminar for your team.